Maximise Your Independent Bookshop's WhatsApp Engagement

Capture every inquiry and escalate to a human for complex needs.

Imagine a late evening at your bookshop in Old Garage, the lights are dim, and a customer messages your WhatsApp to ask about an upcoming author signing. By the time you see it in the morning, the opportunity has slipped away. Whether it’s a query about your book club meeting in Oke Fia or a delivery request from Ota Efun, capturing those moments is crucial. Our WhatsApp AI bot captures messages and efficiently books appointments or answers enquiries, while seamlessly escalating to a human operator when the conversation needs a personal touch. It integrates smoothly with tools like Fresha for booking management and allows customers to send photos of their book preferences. You can hold engaging discussions even at odd hours, ensuring nothing is missed, especially during peak seasons like the Osun-Osogbo festival when tourists flock your shop.